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My Selftape App Encoding / Upload Issues

If you experience issues with encoding / uploading your selftape, most notably with the process getting stuck on "Waiting For Server Confirmation", please use the form below to let us know. User input is very important to developers when trying to solve issues. We truly appreciate you taking the time to help us improve My Selftape App.

Please use this form to report issues related only to encoding/uploaded issues

For all other support issues please use the Support Request Form on the FAQ/SUPPORT page

First & Last Name (used in My Selftape App profile)

Email (used in My Selftape App profile)

Device (iPhone XR, Samsung S20, Google Pixel, etc)

Project Name & Role

Date the Encoding/Upload Failed

Approximate Time the Encoding/Upload Failed

There are 4 Steps during the Encoding/Upload Process. At which point did the process freeze or fail? *

Creating Slates

Encoding

Uploading

Waiting For Sever Confirmation

I am not sure

What happened when the encoding/uploading process stopped? *

The App gave me an error code and/or message.

The App frooze and I had to close it.

The App just suddenly returned to a previous screen.

I am not sure.

What was the error code and/or message? Write "I am not sure" if you cannot recall.

Yes! I want to receive periodic emails from Apps For Actors Inc. about their current promotions and industry related news.

Thanks for submitting your information. It really helps us to solve issues. We will be in touch should we require further information.

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Apps For Actors Inc. | Toronto, Canada | info@myselftapeapp.com

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